Why doesn’t my HP printer recognize compatible cartridges? or why doesn’t my Epson printer recognize compatible cartridges? We could continue with brands such as Brother or Canon .
Don’t worry, this doesn’t mean that they are inferior or have a problem at the factory, but what happens is that printers are configured in a pre-determined way, so they only recognize (or more easily recognize) original cartridges, which will give us errors when installing compatible cartridges, just so that you end up buying cartridges of their brand.
Main problems with the printer not recognizing compatible cartridges
Before blaming the vendor or manufacturer of the compatible cartridge, you should first read these details which may cause your printer to not recognize it:
Improperly adjusted cartridge
Yes, sometimes it is sufficient to check that when the new cartridge is inserted into the printer, the plastic seal that connects the ink nozzles to the printer has been properly removed. The printer may tell you that it does not recognize the cartridge and it is only because the cover has not been properly removed or punctured.
Also make sure that you adjust it correctly by pressing down hard until you hear a click. You will then probably have a compatible cartridge ready to use.
Damaged, dirty or old chip
An original cartridge may be subject to some deterioration as well as a compatible cartridge. It is also possible that the chip may not be recognized by the printer because of dirt or poor fit. The only thing you need to do is clean it with cotton and a little alcohol, and if it comes off, you will need to center it and press it back into its corresponding position.
Cartridge in bad condition
If we have already verified that the above steps have not proven to be wrong, we can proceed to verify the problem with the cartridge itself. The cartridge may have swollen due to ink evaporation from exposure to sunlight or high temperatures.
Printer Specific Problems
The printer itself may have problems recognizing cartridges, and this may not be the fault of the compatible or original cartridge.
How do I operate the printer that does not recognize a compatible cartridge?
If, after checking all possible errors and correcting them; it still does not work, you must remove the cartridge or toner and reset the cartridge memory as follows :
- Turn off the printer.
- Turn off the printer for 15 minutes.
- Reconnect the printer and install the compatible ink cartridge.
- Now, when you reset the memory, the printer will be able to recognize the chip and will function properly.
You now know the answer to the question “why my printer does not recognize a compatible cartridge”.
Video source: Refill.ca
Why doesn’t my printer recognize a compatible cartridge?
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